Ministry Manager – Click To Download
Ministry Manager is the new Emmaus database provided by The Upper Room for Emmaus
communities. It replaced the old Information System Database the Community was using in May of
2019.
If you were an existing Big Bend Emmaus forth day at that time, you should have received an
invitation email from The Upper Room asking you to Sign In to the new Ministry Manager application
to create your account and verify your information for use in the community. Please do so as it will be
the method used for communications and membership management once the full system is
online. Having your correct information will ensure that you can remain an active and informed part
of our community in the future.
What should I do if I did not act when I received my email from
ministrymanager@upperroom.org inviting me to “join Emmaus”?
If you can still find your email (look for an email from ministrymanager@upperroom.org with the
subject “Emmaus Invitation”) click on the “Accept Invitation” button and it will take you to a Sign Up
page where you can create your Ministry Manager account. Fill out the form and click the “Create
Your Account” button to finish.
Many of the Community Members had email accounts that were invalid or no longer in use. If you
didn’t get an email inviting you to sign into the Ministry Manager application, this could be you…
If you cannot find your invitation email, go to the Ministry Manager portal page at
https://ministrymanager.upperroom.org and click the “Sign Up” button, fill out the form, and click
the “Create Your Account” button to finish.
What should I check in my Ministry Manager Profile?
Once you are in the Ministry Manager, check your profile to ensure that all of your information is
correct. There are several fields in each profile which are mandatory. If they are left blank, you may
be able to complete the verification of your account, but we will not be able to change your
status. These fields are:
First Name
Last Name
Phone Number (Home, Cell or Both)
Birth Date
Email Address
After changing and/or updating any of your profile information, ensure that you get a message stating
that the update was successful before moving on. If you get a failure message, check the profile fields
for hints in red about those fields that may be filled out incorrectly or are mandatory and were left
blank.
What should I do if Ministry Manager says that my email is already registered?
If you are told that your email is already registered, it may be because both you and your spouse used
the same email in our old IMSsystem. Ministry Manager requires a discrete email address for every
member, so if you had a common email address, one of you was automatically assigned a “dummy”
Ministry Manager email address to satisfy this need. Have the other spouse log in using the
“registered” email and then check your profile to see if the Walks and Sponsor listings match the
person who is logged in. If the profile information matches the person listed in the profile, you can
then contact the Community.Data.Manager@BBWE.org. to obtain your “dummy” email address so
you then can use that to register the other spouse, log in, and change the profile information to
include a real email address.
When I Sign Out so my spouse can log in, Ministry Manager automatically logs me back
in to my account?
Ministry Manager installs a “cookie” on your system when you log in and this cookie persists for a
while even when you Sign Out, so if you click the Log In button again while the cookie is still active,
you are automatically logged back in to MMP without even having to enter your information. One of
the reasons this has been done is that The Upper Room has gone to a single log in per user for all
Upper Room accounts. So your log in will be the same for the Ministry Manager and for any other
Upper Room accounts that you have.
The way to allow your spouse to Log In after you Sign Out of Ministry Manager is to sign yourself
out of all Upper Room accounts as follows.
After Signing Out, you are taken back to the Log In page.
Click the Support link at the bottom right of the Log In button.
When you see a rather blank page titled The Upper Room, click on your email address at the upper
right and in the drop list select Sign Out.
Now click your browser’s Back button until you are back at the Ministry Manager Log In page and
your spouse will be able to Log In successful
For any questions or problems email Community Data.Manager@BBWE.org
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